KALVEEMART · CUSTOMER INFORMATION

Digital Delivery Policy

Understand how eligible digital files are made available, what to check before downloading and how to get help if access fails.

Last updated: 3 November 2026

Instant downloads: All KalveeMart products download instantly once your Razorpay payment is confirmed. Your download link appears on the order confirmation page and in your order email. If it doesn’t arrive, contact info@kalveebsolutions.com with your order number.

1. Delivery method

KalveeMart products are supplied electronically. For products configured as downloadable, access is normally made available through the order confirmation page, email or the customer’s account after the payment has been successfully confirmed.

2. Delivery time

Most automated digital deliveries are intended to be available shortly after payment confirmation. Some transactions may require additional verification or manual support. Delivery is not complete until the download link or access instructions are made available.

3. Download limits and expiry

Any download count or link expiry will be stated on the product page or communicated with the order. Please save a backup copy for your own use where permitted by the product licence.

4. Technical requirements

Customers are responsible for having compatible devices and software to open the listed file formats. Review each product page for file type, version and compatibility details.

5. Missing or failed downloads

If you cannot access a paid product, contact info@kalveebsolutions.com with your order number and purchase email. We will verify the order and assist with access.

6. No physical shipping

Unless a product listing explicitly says otherwise, digital products do not involve physical shipping or courier delivery.